Job Description
We are now hiring for a busy warehousing and fulfillment firm in the city of Riverside, CA.
Position: Customer Service Representative
Pay: $17/hr
Responsibilities:
- Review and process new orders throughout the day based on start ship dates and delivery dates
- Receive orders on various systems and acknowledge, export, and import into the Warehouse Management software for processing
- Routing orders when necessary
- Track shipments until shipped
- Prepare all shipment documentation (BOLs/packing slips)
- Process new customer requests based on ongoing projects
- Perform data entry for various job tasks
- Ensure that all orders are being handled in a time sensitive manner
- Review vendor routing guides ensure that outbound shipments are compliant and devoid of chargeback issues
- Review and maintain email correspondence, responding to inquiries in a timely manner with clients, vendors and carriers, acknowledging email receipt and researching open issues as needed; maintain positive customer relationships
- Knowledgeable in Microsoft office programs
- Schedule request delivery and pick up appointments
- Maintain closing orders and confirming receipts in a timely manner
- Perform other duties as required by management
- Take initiative to solve a problem before involving management
- Continuously perform all required tasks in a safe manner, adhering to all established safety rules, procedures, and company policies
Front office recruiter - (951)266-6225
Type: Part-time
About
Alcon3Pl
Our goal is to provide the best warehouse/transportation solution in which we can tailor our experience and resources specifically to your needs. We have 50K sq ft of WH space with 30ft ceilings completely racked up & ready for storage. We are backed up by a fleet of 18 tractors with 45 trailers and 10 bobtails. We welcome all value added service. We are looking to build a long lasting partnership with all out customers.
Alcon3pl is Southern California fastest growing company service specializing in light industrial and administrative. With an executive management team that has over twenty-five years of combined experience Alcon3pl is able to serve your company’s needs in a professional, responsive, reliable manner that is innovative, cost-effective and employee conscious.
Our highly motivated, professional, client oriented management team will identify a dependable, quality workforce to fit your company’s needs. When you partner with Alcon3pl you will get the work done now