Job Description
Full job description
Glasser and Glasser, P.L.C. is seeking to hire full-time Bi-Lingual Spanish Collections Representatives!
Please apply and submit your resume for consideration.
Job Description: The Consumer Resolution Specialist is responsible for working with consumers to develop payment plans and resolutions for outstanding debt.
1-2 years of high-volume collections experience preferred.
Responsibilities:
- Work assigned accounts to develop recovery strategies that work for consumers and clients.
- Resolve consumers concerns and respond to complaints with professionalism in a manner that satisfies the consumer and de-escalates the situation.
- Proven time management and organization skills a must.
- Experience negotiating in a collections call center environment. Proven performance in recovery preferred.
- Bilingual Spanish is a plus with possibility of additional bonus.
- Capability to communicate effectively both verbally and in writing.
- Knowledge of debt collection laws to include the FDCPA.
Experience:
- Sales Experience
- Customer Service
- Call Center
All employment offers are conditioned on passing a preemployment drug screen and background check.
Job Type: Full-time
Pay: $18.15 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Ability to Relocate:
- Norfolk, VA 23510: Relocate before starting work (Required)
Work Location: In person
Type: Full-time
Pay: $18.00 to $20.00 per HOUR
Expires: 12/31/2025
About
Glasser and Glasser, P.L.C.
At Glasser and Glasser, P.L.C. we are always looking to add new talented individuals to our team. We seek hardworking individuals from a variety of backgrounds. If you have a passion for delivering outstanding service and a commitment to excellence working for a family oriented environment that strives in compliance and doing the right thing for the right reason, Glasser and Glasser, P.L.C. may be the place for you. Glasser and Glasser offers employees a great team oriented work environment, competitive compensation with benefits package, as well as exceptional growth opportunities.