Job Description
We’re seeking a passionate and proactive Client Relations Associate to join our dynamic team! In this role, you’ll be an essential part of ensuring client satisfaction, addressing inquiries, and supporting the success of our event marketing campaigns.
Key Responsibilities:
- Serve as the main point of contact for clients, providing timely, professional responses to inquiries about events, promotions, and products.
- Share detailed and engaging information about upcoming events and campaigns, keeping clients well-informed and engaged.
- Address client concerns related to event participation, services, or products, ensuring high levels of satisfaction and loyalty.
- Maintain accurate and organized records of client interactions to support service improvements and satisfaction initiatives.
- Work closely with marketing and event teams to ensure consistent and high-quality client support across all touchpoints.
- Uphold company communication standards, ensuring excellence, professionalism, and alignment with organizational goals.
Requirements:
- Strong verbal and written communication abilities to interact effectively with both clients and internal teams.
- A proactive, solution-driven mindset with a commitment to addressing client needs and concerns promptly and effectively.
- Capable of managing multiple priorities in a fast-paced environment while maintaining attention to detail.
- High school diploma or equivalent required; certifications in customer service, client relations, or event marketing are a plus.
Why Join Us?
- Enjoy a competitive compensation package with performance-based bonuses and incentives.
- Benefit from professional development programs and clear career advancement pathways.
- Join a supportive, innovative team that values your contributions and encourages teamwork.
If you’re passionate about client relations, event marketing, and making a real impact, apply today to join a fast-growing team with endless opportunities!
Type: Full-time
Pay: $35,000.00 to $55,000.00 per YEAR