Job Description
Poppa Rollo’s Pizza on Valley Mills Drive is hiring to fill customer service roles in the front of house.
The primary job responsibilities of all personnel working in the Front of House include providing customers with service, maintaining a sanitary work space, communicating with customers and coworkers pertinent details of orders and tasks, and fulfilling the requests of customers and leadership..
Applicants should be able to demonstrate the skills required to provide good customer service:
-Effective communication: clear, polite, and concise communication helps prevent misunderstandings and instills confidence in customers, leaders, and coworkers that they’re communicating with a competent individual. Listening to customers, leaders, and coworkers requires that you acknowledge their requests/concerns/issues with thoughtful attention.
-Problem solving: issues can occur during service and solutions must be found quickly to keep service going.
-Product and process knowledge: understanding the product and process of production/service are vital to being able to provide good customer service.
-Self awareness and interpersonal skills: essential job functions must be performed without discriminating against an any individual’s protected characteristics.
-Time management and efficiency: good performance requires active management of time and tasks.
-Problem solving: issues can occur during service and solutions must be found quickly to keep service going.
-Product and process knowledge: understanding the product and process of production/service are vital to being able to provide good customer service.
-Self awareness and interpersonal skills: essential job functions must be performed without discriminating against an any individual’s protected characteristics.
-Time management and efficiency: good performance requires active management of time and tasks.
To be considered for a role submit an application and then call 254-776-6776 to inquire about the available walk-in interview time slots for the week. If you aren’t sure what to say ask: “What are the available walk-in interview times this week?”
Requirements:
- High school diploma
- 18 years of age or older
- Valid TABC certification or ability to acquire one on the first day of employment
- Valid Texas Food Handler’s certification or ability to acquire within 30 days of employment
Type: Part-time
Pay: $2.13 per HOUR
About
Poppa Rollo's Pizza
Come join our team at Poppa Rollos. We have served the greater Waco community since 1969. Family owned and operated, this local landmark serves up pizza, pasta, salad with your favorite frosty cold beverages. Our kitchen team produces the ":best" pizza in Waco year after year according to various local polls. Our wait staff seats, greets and caters to generations of Rollo's fans. Flexible schedules. Competitive wages. Our wait staff keeps 100% of their tips. We do not tip share at Poppa Rollos.
If it is work, you are doing it all wrong.